Last updated: November 2025

This Privacy Policy describes how Oh Sew Beautiful by Victoria (“we”, “us”, “our”) collects, uses and protects your personal information when you visit our website or contact us.

1. Information We Collect
We collect the following types of information:
– Information you provide directly — when you contact us through our contact form, email or WhatsApp. This may include your name, email address, phone number, and details about your enquiry or project.
– Automatically collected information — when you visit our website, cookies and analytics tools (such as Google Analytics) may collect technical data including your IP address, browser type, pages visited, and time spent on the site.

2. How We Use Your Information
We use your information to:
– Respond to your enquiries and messages
– Provide quotes, updates and services you request
– Improve our website and user experience
– Comply with legal obligations
We do not sell, rent or trade your data to anyone.

3. Data Storage & Security
Your personal data is stored securely and only accessed when necessary to provide our services. We use industry-standard precautions to protect against loss, misuse or unauthorised access.

4. Cookies & Analytics
We use Google Analytics to understand how visitors use our site. These cookies collect anonymous data. You can control or delete cookies at any time through your browser settings. For more information, see our Cookie Policy.

5. Data Retention
We keep your personal information only for as long as necessary to fulfil the purpose it was collected for (e.g. to provide a service or respond to an enquiry).

6. Your Rights
Under the UK GDPR, you have the right to:
– Access a copy of your personal data
– Request correction or deletion
– Withdraw consent for processing
– Complain to the Information Commissioner’s Office (ICO)
Contact: ohsewbeautifulbyvictoria@gmail.com

7. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always appear on this page.